Contact Lock and Tech USA in Brooklyn
Phone us, write, drop by the McDonald Avenue store or use the form. Whichever you pick, a licensed technician replies within one business hour.
Store
1619 McDonald Ave, Brooklyn, NY 11230
Also at 1112 Quentin Rd, Brooklyn, NY 11229
Hours
Mon–Fri 8 AM–6 PM
Saturday or Sunday visits can be arranged for urgent jobs.
The process
From Your Message to a Working Door
We call you
Within one business hour, to understand the problem or the project.
Site visit
A technician comes to the property and checks doors, wiring and power.
Clear quote
Each device and repair priced line by line, with nothing hidden.
Work scheduled
Booked around your schedule, your tenants and the building’s rules.
Find us
Our Store and the Neighborhoods We Cover
The list covers the main neighborhoods. Every other corner of Brooklyn is served too.
North Brooklyn
- Greenpoint
- Williamsburg
- East Williamsburg
- Bushwick
Brownstone belt
- Brooklyn Heights
- DUMBO
- Downtown Brooklyn
- Fort Greene
- Clinton Hill
- Boerum Hill
- Cobble Hill
- Carroll Gardens
- Red Hook
- Gowanus
- Park Slope
- Prospect Heights
Central Brooklyn
- Bedford-Stuyvesant
- Crown Heights
- Prospect Lefferts Gardens
- Flatbush
- East Flatbush
- Ditmas Park
- Kensington
- Windsor Terrace
Southwest Brooklyn
- Sunset Park
- Bay Ridge
- Dyker Heights
- Fort Hamilton
- Bensonhurst
- Bath Beach
- Borough Park
South Brooklyn
- Midwood
- Homecrest
- Gravesend
- Sheepshead Bay
- Marine Park
- Mill Basin
- Bergen Beach
- Gerritsen Beach
- Manhattan Beach
- Brighton Beach
- Coney Island
East Brooklyn
- Canarsie
- East New York
- Brownsville
- Cypress Hills
- Spring Creek
ZIP codes: 11201, 11203–11226, 11228–11239, 11249
Linked neighborhoods have their own page on lockandtech.com.
Quick Answers
Is the estimate free?
Yes. There is no charge for coming out or for the written price, and nothing is booked until you sign.
Can I bring my intercom handset or camera to the store?
Call ahead first so we can tell you whether the part can be checked at the counter or needs a visit, since most intercom faults sit in the building wiring.
Should my super or landlord be there?
It helps. They know the wire routes and the building rules, and they can approve the plan on the spot.
Our intercom just died. How fast can you get here?
Phone (718) 758-4959 and tell us the symptoms. Repairs cover systems we put in and most other brands, with emergency calls taken 24/7.